FaQ's
How secure is my information?
The security of your information is a top priority at SRM360TAX. To make sure the information you send over the Internet is secure, we use Secure Transmission Control Protocol, the highest industry standards to safeguard your information. The padlock or key icon at the bottom of your browser window indicates that the Secure Transmission Control Protocol is in effect. We also work closely with the IRS and state tax authorities to protect all of your information. For security reasons, and to make sure no one else can sign in to your account, we never give out or reset passwords over the phone, even at your request. Only you have access to your password. Make sure that you store your password in a safe place because you'll need it each time you sign in to your account.Do I need to file a US Tax Return since I am living outside of the US?
A: If you are a US citizen or resident alien or a green card holder, you must file a tax return for each year in which your gross income exceeds certain minimum thresholds (as low as $4,000 for the 2010 tax year). Please note that you may not deduct the Foreign Earned Income and/or Housing Exclusions/or Medical Expenses for purposes of determining your gross income for this purpose. You are legally required to report your worldwide income to the United States each year even if you do not owe any taxes.* Please note that the US tax authorities are able to initiate a tax audit within the later of three years from the initial due date of the return or the date the tax return was filed. Therefore, if you never file a tax return, the statute of limitations for that year is never completed.
Can I do my taxes by hand and then sign up for Worry-free Audit Representation Support?
A. No. SRM360TAX Worry-free Audit Representation Support is only offered for returns prepared and filed (whether via e-file or print and mail) with SRM360TAX online tax preparation. Worry-free Audit Representation Support is included with all SRM360TAX programs.Who will benefit from using Worry-free Audit Representation Support?
A. Those clients who want no surprises after filing their taxes. It's a smart way to make sure you're covered no matter how complex your tax situation. The benefits of Worry-free Audit Representation Support will be invaluable in the event that you need representation because the IRS questions your tax return.What is an Enrolled Agent?
A. Enrolled Agents are tax professionals who have demonstrated special competence in tax matters and can represent taxpayers before the IRS. Enrolled Agents do not provide legal representation (signed Power of Attorney required).What are the services offered with Worry-free Audit Representation Support?
A.1) IRS Correspondence Management:
SRM360TAX will assist with all communication that is initiated by the IRS or State Department of Revenue(s).
2) Audit Preparation:
SRM360TAX will provide detailed information regarding how to prepare for an audit, and extend an offer for an SRM360TAX Enrolled Agent to represent you in the event of an audit.*
3) Audit Representation:
An SRM360TAX Enrolled Agent guides you through what to expect during the audit, attends the audit with you and helps you manage the entire audit experience.
*Enrolled Agents do not provide legal representation; signed Power of Attorney required. Audit services constitute tax advice only. Consult an attorney for legal advice. Void where prohibited.
® Peace of Mind=Error Free Tax Representation Guarantee.
